Studio Policies

SPRING 2024 POLICIES:

Scheduling:

  1. Your lesson time will be discussed at the start of the semester and will occur weekly at the same time.

  2. Please be prepared with your instrument, a pencil, notebook for lesson notes, and lesson materials at the start of your lesson. 

  3. Spring 2024 Semester occurs January 2nd through May 24th, 2024. No lessons Monday, January 15th for MLK day or Sunday, March 31st for Easter. You will not be billed for lessons during designated semester breaks.

Attendance Policy:

Makeups

  1. Students are allowed 1 makeup per fall & spring semester if you need to reschedule for ANY reason (illness, vacation, etc.). There are no refunds or credits for missed lessons due to student absence. If you need a makeup lesson, it must be completed by the end of the Spring semester.

  2. At least a 24 hour notice must be provided to be eligible for a makeup. (Only exception to the 24 hour notice is if the student is ill on the day of the lesson).

  3. If a lesson is canceled due to the teacher’s schedule, you will receive a makeup lesson.

  4. There are no make-ups for make-ups. If you are scheduled for a make-up lesson that you do not attend for any reason, there will not be another scheduled.  

No Shows

  1. If a student does not appear to be home on the day of the lesson, the teacher will contact the parent/student to let them know he/she is there. If the teacher is unable to get in contact with the parent after 10 minutes, the lesson will be marked as a student absence.

Illness

  1. Students who are ill should not come to lessons and should be fever and symptom free for 24 hours. Students who are sick will not have a lesson that day to protect the health of the teacher and other students. Please refer to the makeup policy above regarding a makeup lesson.

Inclement Weather

  1. In the event of inclement weather, an email will be sent prior to the start of lessons. On inclement weather days, lessons continue virtually.

Discontinuing Lessons:

  1. When a student enrolls, we are reserving his/her placement in the private lesson studio. We do not have long term commitments, therefore a thirty day notice must be submitted via the withdrawal form for students terminating lessons for any reason. Simply telling the teacher does not constitute a withdrawal notice. Click HERE to access the withdrawal form.

  2. Once notice is received, you will be billed for the remaining 30 days of lessons. This allows the student to finish out his/her remaining lessons and for the teaching spot to be filled. 

  3. Lessons may be terminated at any time, however no refunds will be given for the remaining 30 days of lessons. 

Staff:

  1. While our hope is that each student gets to work with their assigned teacher for many semesters, our staff may have changes that result in your student being matched with another highly qualified teacher. Please note that our teachers agree to a strict non-solicitation policy in which they are not allowed to teach any present or former students that are clients of the studio. Soliciting private instruction from our teachers is strictly prohibited. 

Payments/Billing:

  1. You will be billed monthly and receive an invoice via email 3 days prior to the 1st of each month. Lesson payments are due by the 1st of each month for the entire month’s lessons. 

  2. Payment is setup on an autopay system via the My Music Staff Portal.

  3. Payment MUST be received before lessons begin each month.

SUMMER 2024 POLICIES:

  1. Summer Semester occurs June 2nd through August 10th, 2024. No lessons July 4th.

  2. Continuing lessons throughout the summer is an important part of your learning. We understand that summer may include travel & other plans, which is why we offer flexible scheduling in the summer. Choose which weeks you would like to participate in lessons and you will only be billed for scheduled lessons accordingly.  Summer Semester scheduling is first come, first served.

  3. Due to the flexibility we offer during the summer, no makeups or refunds will be given for missed scheduled lessons during the Summer Semester.  Scheduled lessons for the Summer Semester may be cancelled with a refund up until May 20th, 2024. After this date, no refunds will be given.

  4. Lessons may be terminated at any time during the Summer Semester, however no refunds will be given.

  5. If you choose to take the entire summer off, we cannot guarantee that your spot will be available in the fall. Lesson slots are based on open availability, although we do try our best to accommodate everyone’s schedules.